About Vendor FAQs
Find answers to the most common questions regarding our Safari, Skillsoft, and ScienceDirect online learning platforms, such as OS and browser compatibility, options for mobile usage, tracking your learning progress, as well as technical and customer service announcements pertaining to our e-learning libraries.
Do you have questions about your member benefits, how to update your contact information, how to renew your membership, or claim missing issues? If so, visit ACM’s Customer Service FAQs for answers to these questions and more.
Books 24x7 is the e-books component of Skillsoft. If you have any questions particular to Skillsoft e-books or the ITPro upgrade offer for ACM members, click through to the commonly asked questions.
Skillport Maintenance Downtime
Please note that Skillport is down for maintenance during the following times:
- Sunday, 1-3 p.m. ET
- Wednesday, 1-2 a.m. ET
Skillsoft courses and Books 24x7 books are not available during these times.