About Vendor FAQ

Find answers to the most common questions regarding our Safari, Skillsoft, and ScienceDirect online learning platforms, such as OS and browser compatibility, options for mobile usage, tracking your learning progress, as well as technical and customer service announcements pertaining to our e-learning libraries.

Safari FAQ

If you are experiencing any issues or have any question on our Safari Learning Platform please click through to the commonly asked questions.

ScienceDirect FAQ

To learn more about the Elsevier ScienceDirect benefit and platform, including content and mobile access, click through to the commonly asked questions.

Customer Service FAQ

Do you have questions about your member benefits, how to update your contact information, how to renew your membership, or claim missing issues? If so, visit ACM’s Customer Service FAQ for answers to these questions and more.

ACM membership FAQ

Skillsoft FAQ

To learn more about the Skillsoft member benefit and Skillport 8 platform, including the Offline Players, mobile app, and PDUs, click through to the commonly asked questions.

Books24x7 FAQ

Books 24x7 is the e-books component of Skillsoft. If you have any questions particular to Skillsoft e-books or the ITPro upgrade offer for ACM members, click through to the commonly asked questions.

Skillport Maintenance Downtime

Please note that Skillport is down for maintenance during the following times:

  •  Sunday, 1-3 p.m. ET
  •  Wednesday, 1-2 a.m. ET

Skillsoft courses and Books 24x7 books are not available during these times.