About Vendor FAQs

Find answers to the most common questions regarding our O'Reilly and Skillsoft online learning platforms, such as OS and browser compatibility, options for mobile usage, tracking your learning progress, as well as technical and customer service announcements pertaining to our e-learning libraries.

O'Reilly FAQs

If you are experiencing any issues or have any questions regarding our O'Reilly Learning Platform please click through to the commonly asked questions.

Customer Service FAQs

Do you have questions about your member benefits, how to update your contact information, how to renew your membership, or claim missing issues? If so, visit ACM’s Customer Service FAQs for answers to these questions and more.

ACM membership FAQ

Skillsoft FAQs

To learn more about the Skillsoft member benefit and Skillport 8 platform, including the Offline Players, mobile app, and PDUs, click through to the commonly asked questions.

Books24x7 FAQs

Books 24x7 is the e-books component of Skillsoft. If you have any questions particular to Skillsoft e-books or the ITPro upgrade offer for ACM members, click through to the commonly asked questions.

Skillport Maintenance Downtime

Please note that Skillport is down for maintenance during the following times:

  •  Sunday, 1-3 p.m. ET
  •  Wednesday, 1-2 a.m. ET

Skillsoft courses and Books 24x7 books are not available during these times.