As artificial intelligence (AI) begins to impact various aspects of our lives, there is a need to combine it with a better understanding of drivers of human behavior. We describe our ongoing work in diverse areas, including health, financial services, and information access where combining AI with human factors is key to developing an effective solution. We present an AI-based approach to modeling the diligence of health workers in a public health scenario, which is needed to ensure that data being fed to downstream algorithms is of high quality. We describe additional scenarios of "data corruption" in the context of information access where the "corruption" of data is not a bug, but a feature based on natural human behavior. We then present a wellness-based approach to improve health outcomes for people, which requires a combination of mobile sensing, machine learning, and influencing human behavior. Finally, we describe a deep learning based modeling of human behavior in a specific game-based setting, which has very interesting implications if we are able to generalize that approach to broader settings.
Manish Gupta is the Director of Google Research India. He holds an additional appointment as Infosys Foundation Chair Professor at IIIT Bangalore. Previously, Manish has led VideoKen, a video technology startup, and the research centers for Xerox and IBM in India. As a Senior Manager at the IBM T.J. Watson Research Center in Yorktown Heights, New York, Manish led the team developing system software for the Blue Gene/L supercomputer. IBM was awarded a National Medal of Technology and Innovation for Blue Gene by US President Barack Obama in 2009. Manish holds a PhD in Computer Science from the University of Illinois at Urbana Champaign. He has co-authored about 75 papers, with more than 7,000 citations in Google Scholar (and an h-index of 46), and has been granted 19 US patents. While at IBM, Manish received two Outstanding Technical Achievement Awards, an Outstanding Innovation Award, and the Lou Gerstner Team Award for Client Excellence. Manish is a Fellow of ACM and the Indian National Academy of Engineering, and a recipient of a Distinguished Alumnus Award from IIT Delhi.
